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Technical support engineer (Intern)

Компанія:
HYS Enterprise
:
IT фахівці
Дата:
12.11.2020

Опис роботи

We are looking for a Technical Support Engineer (Intern) for supporting B2B SAAS-service for project management.

Required Skills:

- Windows\Linux installation;
- Understanding of Firewall configuration, web servers concept (IIS), TCP and other IP protocols;
- Understanding of Deployment Process flow and SDLC;
- Technical problem solving and analytical skills;
- Communication skills joint with the stress resistance;
- Excellent English writing & verbal skills;
- Ability to learn, to self-organize and act proactively.

Will be an advantage:

- Experience in working within Agile teams (e.g. SCRUM);
- Planning skills;
- Details and Target orientation;
- Self-control and time management.

Responsibilities:

- Monitor application's error messages on daily basis;
- Perform month monitoring and system health verification;
- Install\update system environments;
- Proceed with initial Service Change Request for further escalation on appropriate level;
- Handle break/fix, configuration issues, troubleshooting, software installations in aim to provide RCA (Root cause analysis) for assigned Service Request;
- Regular updates for for the assigned incidents on the engineer.

Company Offers:

- You have a great chance to do your favorite thing in a cozy office with the sea view in the heart of sunny Odessa;
- You will become a part of our big HYS family;
- There is no need to waste your energy on cooking or searching for catering because we have free tasty lunches, yummy snacks, and fruits;
- You will have an all-round growth which is unavoidable in a team of cool specialists in large-scale projects;
- We know how to work hard, but we also know how to enjoy life, that's why we have a lot of fun corporate parties and team buildings.

Вакансія для:
Випускник бакалавр
Випускник магістр
Студент бакалавр
Студент магістр
Тип роботи:
постійна
Графік:
повний робочий день
Досвід роботи:
-
Заробітня плата:
400$
Адреса місця роботи:
Большая Арнаутская 72/74
Актуально до:
31 грудня 2020 року

Контактна особа

ПІБ:
Цуркан Кристина Андреевна
Посада:
Рекрутер
E-mail:
kristina.tsurkan@hys-enterprise.com
Телефон:
-
Сайт: